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Q:
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(PSA420 & PSA42) Do
I need to do anything before installing and activating the RAID function? |
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A:
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Yes. Before
installing and activating RAID function, PLEASE make sure you have a
complete backup of ALL your existing data from hard drives.
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Q:
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(PSA420 & PSA421) How
do I enter RAID Bios? |
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A:
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When the Bios on
the controller card is active. Press Ctrl+S or F4 to enter Bios menu.
("Caution: When creating RAID Set, ALL data
in the hard disks will be lost")
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Q:
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(PSA420 & PSA421) For
the PSA420 & PSA421, what kinds of RAID functions do these cards have?
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A:
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RAID 0 = Striped
RAID 1 = Mirrored
RAID 5 = Parity
RAID 10 = RAID 0 + RAID 1
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Q:
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(PSA420 &
PSA421) For the
PSA420 & PSA421, where are the drivers located in the CD? |
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A:
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CD-Rom drive:/silicon_image/sil3124raid/windows
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Q:
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(PSA420 & PSA421)
Which version of drivers are the best/right drivers for the PSA420 &
PSA421? |
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A:
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Drivers Version:
1.5.11.0
Drivers Date: 9/20/06
CD Version: SI07A
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|
Q:
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(PSA420 & PSA421) For
the PSA420 & PSA421, Do I need to use/load the RAID drivers, even
though I am not using the RAID function? |
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A:
|
Yes, you have to
use/load the RAID drivers. |
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Q:
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(PSA420 & PSA421) How
do I install a new Windows 2000/XP installation to the hard disk attached to
the PSA420/PSA421 SATA RAID card? |
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A:
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STEP 1: Make sure
to copy the Windows driver from the Driver CD onto a 1.44MB floppy
diskette. You will need the driver in the 1.44MB floppy diskette
during the installation.
(a) With RAID function: Copy the\Silicon_Image\SIL3124RAID\Windows
driver from the Driver CD to the diskette.
STEP 2: Connect the HD to the PSA420/PSA421 controller card and insert
the card into the PCI slot. Start up the system.
STEP 3: Boot up your Windows. Press "F6" for third party SCSI or
driver installation at the beginning of the text mode installation.
Insert the 1.44MB floppy diskette into the floppy drive. Press "S"
when setup asks if you want to specify an additional device.
STEP 5: Press "ENTER" to continue on with text mode setup.
STEP 6: Follow the setup instructions to complete installing Windows.
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|
Q:
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(PSA150)
Does the PSA150 support 750GB, 1TB, 1.5TB and higher capacity Hard Disk
Drives? |
|
A:
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Yes. The PSA150
does support 750GB, 1TB, 1.5TB and higher capacity Hard Disk Drives with
PSA150's Bios version 4.3.79.
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Q:
|
(PSA150)
Does the PSA150 support 2TB Hard Disk Drives? |
|
A:
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Yes. The PSA150
does supports 2TB capacity Hard Disk Drives with PSA150's Bios
version 4.3.79. Also it will support RAID 0 & 1 with 2TB Hard Disk
Drives
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|
Q:
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(PSA150, PSA420, PSA421 or future RAID card) Why
won't my Intel motherboard bios detect the RAID card? I don't see a
prompt screen that lets me press Ctrl+S or F4? |
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A:
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All you need to do
is on the motherboard bios setup screen, go to "Security", then enable
"Expansion Card Text,". It should be disabled by default. Save
and Exit. After rebooting the system, you should see the RAID card
bios after the Intel post screen.
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Q:
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(PSA420 & PSA421) I have a PSA420 RAID card
with 4x1TB hard drives; they are in RAID 5, which gives ~3TB of data
and the bios of the PSA420 shows ~3TB of data space. When I look in
Windows XP Pro (32bit) disk manager, I see only 2TB. Why? |
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A:
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Windows XP Pro has a
2TB limitation per partition or per RAID set partition because NTFS5
or NTFS only supports up to a 2TB limitation per partition.
For more information about NTFS limitation, please visit
http://www.ntfs.com/ntfs_vs_fat.htm
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|
Q:
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(PSA420)
I installed all drivers, Device Manager shows the device drivers
installed properly. I attached my backup hard drive to the card but
Windows 7 didn’t detect it (Device Manager didn’t detect the hard
drive). Why? How come Windows 7 didn’t detect the hard drive?
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A:
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For Windows 7 or any
OS that didn’t detect storage hard drives or backup hard drives, please
follow the steps below:
Caution: Please follow the steps correctly.
If steps are not followed correctly, all data in the hard drive will
be lost. (Koutech Systems, Inc. is not responsible for any data lost)
-
Turn on the
computer.
-
When the Bios setup
menu of the controller card appears during boot up, press Ctrl+S or F4 to
enter the Bios menu.
-
Choose “Create RAID
set” in the main menu.
-
Choose
“Concatenation”
-
Select “1” for only
one hard disk to be installed.
-
Press “Enter” if
there is only one hard drive to be installed or press up or down arrows
and then press “Enter” to choose the physical drive to be set.
-
Press “Y” to
confirm.
-
Press “Ctrl+E” to
exit.
Boot to Windows.
Windows should detect the drive.
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|
Q:
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(PSA421) I'm looking to buy a
PSA421 to put in my Dell Precision 670 to allow for a 3rd hard drive.
The board PCI-x slots is 3.3v, 100 MHz each and I'm running XP 64 Pro.
Apparently some cards have problems with less than 5 volts. Will this
card work in my system? Also, I have a 2TB hard drive and your site
says that his card will only support up to 1.5TB. Will the 2TB drive
not work with this card? |
|
A:
|
The IO-PSA421 will support 3.3v and 100Mhz
bus. Also, the card will support Windows XP Pro 64bit and the 2TB
hard disk drive.
|
|
Q: |
Do
Koutech’s Serial ATA controller cards support Blu-ray drive/ DVD-ROM/
CD-ROM read/write drive? |
|
A: |
Yes. All Koutech’s
Serial ATA controller cards support all types of Blu-ray drive/
DVD-ROM/ CD-Rom drives.
|
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Q: |
(PESI300) Can I create a RAID with
one IDE hard drive and one SATA hard drive on the IO-PESI300? |
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A: |
No. The RAID function is only for SATA
hard drives and cannot be combined with IDE hard drives.
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|
Q:
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(MRA22x & MRA32x series) I seem to have some problems when
hot-swapping hard disk drives from the mobile rack? |
|
A:
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Please set SATA Controller setting to "AHCI"
on system BIOS.
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Q:
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(CBL-PSA512V-100) I seem have problems to get my 3.5" SATA hard disk
drive to recognize by my laptop computer via CBL-PSA512V-100.
What am I doing wrong? |
|
A:
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eSATA ports on laptop computers only
provide 5V power. Since, 3.5" hard disk drives require 12V
power; so, your laptop computer can not recognize the drive.
|
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Q:
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(Power Over eSATA) Understanding Power Over eSATA compatibility
issues & questions you might have during installations |
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A:
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a. Our PESU220, CBL-PSA512V-100 supports
both 5V & 12V power applications.
b. 2.5" portable hard disk drives only require 5V to power; while
3.5" desktop hard disk drives need 12V to power.
c. Most of the motherboards; such as, ASUS Sabertooth X58 & P8P67
series motherboards, the built-in Power eSATA ports only support 5V
power, and no 12V power support are on these ports.
d. If you must accomplish the full potential of Power Over eSATA
features, you must use both of our PESU220 & CBL-PSA512V-100
solutions.
e. Our ECSU120 only support 5V power due to the limitation on laptop
computer's ExpressCard slots
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Q:
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(5200) Installation tips |
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A:
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a. Enclosed driver CD might be outdated;
please download updated drivers for all OSes installation.
b. Do not install the SATARAID drivers; as, 5200 has non-RAID BIOS;
so, please use the BASE drivers set (SATALink) only.
c. For 64-bit Intel or 64-bit AMD CPU systems OS installation,
please select drivers from /AMD64/ folder.
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Q: |
(PIR133) How do I enter RAID BIOS to setup my RAID
set?
|
|
A: |
Press <F3> during POST when prompt to enter the
PIR133 RAID BIOS to setup your RAID set.
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Q: |
(PIR133) How come I can not enter the RAID BIOS to
setup my RAID set?
|
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A: |
If you are not able to enter the RAID BIOS after
pressing <F3> or during POST your computer has not prompt you to
press <F3>, you might have a defective PIR133 card or possible bad
cables. Please try to replace the cables first, and try the
installation all over again. If it still failed, please contact our
customer service (CS) for RMA process.
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Q: |
(PIR133) I have setup RAID-1 (Mirror set) on my hard
disk drives before. Will the data on the hard disk drives still
stay intact after I have deleted (or break) the RAID set alone
|
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A: |
If you have not "re-creating" a new RAID set, or have
not "re-partitioning", or have not "re-formating" these hard disk
drives; the original data would still stay intact on these drives.
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Card
Readers/Writers